Hmaster

H Master
Hotel Real Time
Enterprise Solution

H master is the single source and database for your hotel or hotel chain.

The most powerful hospitality technology is simple, accessible and reliable in encompassing all your hotel operations into an All-in-One platform solution.

H master unites the work of reception and other points of service, points of sale, production and warehouses, which simplifies and modernizes hotel operations.

The information system is organized in modules which cover various business processes, making it customizable to various types of hotels.

Booking, On Line Booking, Agency Booking

Integrate H master with an online reservation system, so all reservations are forwarded at the time of creation.

For multi-owner aparthotels and serviced apartments operators, there is also a web application which enables owners to control availability for their properties.

Custom Configuration

In addition to the choice of necessary functionality, it is possible to enter custom settings to create necessary hotel division by building or floor, large number of restaurants, bars, clubs, laundry, parking etc. and to define different configurations for each point of sale.

In House & reception desk

• Check in for guests with reservations
• Quick and flexible group check in
• Automatic posting & calculation of country specific VAT, city taxes and insurance
• Auto posting of minibar, restaurant, laundry and other extra services
• Bill info
• Bill on demand
• Bill splitting
• Bill adjusting on guest demand
• Corporate invoices
• Loyalty tracking of guest birthdays, weddings and checkout acknowledgements

Control material

H master system supports the management of unlimited number of warehouses, calculations, work with various types of items and services.

With supplies monitoring and the existence of records of all activities, it is possible to review current stock, item stock cards, stock supplies at a given date, as well as the turnover of every warehouse separately at any moment.

Management

H master enables an overview of data structure and produces reports about operations of all sectors within a hotel at any time.

Numerous reports and statistics can be produced, as well as analyses of business operations that help hotel managers make right decisions.

Reports

• In house lists
• Room reports
• Police reports
• Manager reports
• Forecast report
• City tax and insurance lists
• VAT reports by tax groups
• Statistical country specific reports
• Agency provisions
• Agent performance and productivity
• Loyalty reports
• KPI analysis based on entered planned budget

Integration – PBX, BMX, Electronic locks, PAY TV

Thanks to the PBX module, all calls from rooms will be automatically recorded and posted at the guest's expense.

The software supports work with many PBX manufacturers and can be extended to support other models as well. It is also possible to integrate H master with the system of locks with card keys. During guest registration, the software will program a card key to be valid for the period of the guest’s stay.

Also, these cards can be used for payment of all additional hotel services. All services which a quest has used by means of this card will be charged at the reception when the guest leaves the hotel.

Dashboard according to your needs!

A quick glance tells you everything you need to know plus…

Over 100 custom reports about sales, marketing, hot items, your best customers, payroll, business operations, auto-tracking of all coupon promotions and more, including sales, tips and items sold! Everything you need to manage your business every day, at your fingertips, or better yet, automatically emailed to you every night!

Warehouse

• Order import (ordering goods)
• Pricing control
• Stock monitoring
• Print delivery (dispatch paper)
• Inventory status
• Stock take lists
• Receivables payables
• Stock replenishment vs production demand

Chain Management

• Management of distributed networks
• Online monitoring of the chain activities from central office
• Planning and gathering orders
• Marketing actions support and special offers
• Online consolidated financial and administrative reporting
• Centralized wages and personnel management
• Detailed information about any restaurant from the chain
• Comparative analysis of financial performance
• Mutual settlement and warehouse
• Centralized procurements of products
• Comparative analysis of procurements and sales
• Single nomenclature, menu and recipes