Innovated way of running
management and control

Discover an innovated way of running
your hospitality business

Adaptable Bussines Solution

Software Solution | Master

Restaurant business processes

Restaurant Software Benefits | Master


• All systems in one database
• One platform for complete control
• Intuitive, easy to use, with efficient workflows
• Data integrity that ensures rock-solid compliance

R Master
Restaurant Real Time Enterprise Solution

Single source and database for your restaurant or restaurant chain.

The most powerful hospitality technology made is simple, accessible, and reliable by encompassing all your restaurant operations into an All-in-One platform solution.

It allows your organization to centrally set-up, standardize and control all restaurant data, restaurant or retail data on a corporate level, ultimately ensuring your business rules and goals are in place across all locations.

Custom Configuration

In addition to the choice of necessary functionality, it is possible to enter custom settings to create a large number of bars, points of sale and kitchens.

Restaurant Ordering | Master


Easy to Use ("three" clicks to "happy customer")

1 Every waiter has his own
private password or key
2 Orders can be
driven by table or guest
3 Visual user friendly working interface
Restaurant Ordering Software | Master

Touch Screen Pos

R master is suitable for work with all types of touchscreen devices.
Sistem supports Windows and Android platforms

• POS sistems
• Touch Monitors
• Mobile devices (phone or tablet)
• PDA devices


(no PLU codes to remember)
• No typos / time saving
• Optimization of staff / less employees
• "three clicks" performance
• "three minutes" staff training
Touch Screen Pos | Master

Custom graphical floor plan

• Split graphical floor plan by your needs
• Waiter availability
• Supports multiple floor plans


• Keep better visibility
• Accelerate business
• Better organization
• Visibly mark occupied tables
• Visibly mark reserved tables
Graphic Design Software | Master

User friendly working interface


• Transparency
• Upload item images
• Create group and subgroups items
• Norm defining
• Personal identification
• Loyalty
• Menu management
• Union / Disunion tables by orders, item or guest
User Experience Design | Master

Kitchen Monitoring


• No waiters walking, saving time, increasing customer turnover
• Orders are stored quickly, higher capacity in the kitchen
• Transparency of all orders in the kitchen
• No mistakes in communication waiter-kitchen, lower write-off, saving money
• Better organization in the kitchen and acceleration of your business
• Each chef gets his/her slip with the part of his orders, faster operation, higher earnings
• Central management of orders by the chef, better organization, higher capacity, higher earnings
Kitchen Monitoring | Master

Fast Work Guaranteed

The graphic display of the restaurant and table layout, intuitive icons, recognizable images of items, recording of different payment methods and printing separate orders for bar and kitchen, guarantees precise and fast work.


• More payment terms (cards, cash...)
• Waiter sale via graphics can easily find hundreds and debt
• Receipt issued in 3 clicks
• The possibility of collective invoice and per guest
• Possibility of payment and per guest invoice


• Better service for guests
• Facilitated work of the waiters and the possibility of error is reduced
• Fast billing, increased traffic


The number of retailers supporting loyalty programs are growing tremendously every year, but some programs are setting the bar higher for the rest of the hospitality industry.

Through innovation, generosity, and overall effectiveness, your brands are driving customer loyalty through the roof by offering fantastic ways to reward and say thank you to your customers.

Everybody likes your good value and reward for giving you regular business. Loyalty solution delivers flexible, customizable, reward and bonus programs.

This powerful system has been designed for easy use.

Show your clients and customers that you care.

Loyalty | Master


• Bond with guests
• Keep the guests who come to you by giving them various benefits and do not let them go
• Encourage guests to come more often to you
• Let your guests advertise and recommend for convenience
• Increase profits through the return of regular guests
• E mail marketing brings you a return of the old client and sends the message that you care about your guests
• Increase your profit up to 50% with loyalty module


• Automatic control of employees, working hours and shifts
• Precise counting of employees salary, by working hour fee
• Real time monitoring of employees productivity
• Categorize employees by division or category
• Make right employee shifts according to statistics and analysis
• Control employees pause, break, non working days or holidays
• Rise up employees productivity with right planing up to 75%

Employees Check | Master

R Master Mobile

R master mobile is an Android and Windows application that is used for taking orders and collecting payment at the table. Operations available in R master mobile match those in a standard R master application: choice of groups and individual items, quantity change, cancellation of items or entire orders, assigning modifiers, table transfer, discount approval and many others.

Mobile Software | Master
Mobile Ordering Software | Master


• Quick order, saving time - saving money
• More revenue by table
• “three-minute” operators training
• Reduced errors, saving money
• Auto-split orders (kitchen monitor or printers)
• Satisfied guest, restaurant recommendations, more new guests
• Speed up your business up to 50%

M Master

Hotel Backoffice Solutions | Master

Powerful Features

• Real time data, reporting, analysis
• All systems in one database
• One platform for complete control
• Intuitive, easy to use, with efficient workflows
• Data integrity that ensures rock-solid compliance

Back office

Hotel Backoffice | Master

Dashboard according to your needs!

A quick glance tells you everything you need to know plus…

Over 100 custom reports about sales, marketing, hot items, your best customers, payroll, business operations, auto-tracking of all coupon promotions and more, including sales, tips and items sold! Everything you need to manage your business every day, at your fingertips, or better yet, automatically emailed to you every night!

Restaurant Operation Chart | Master


• Order import (ordering goods)
• Pricing control
• Stock monitoring
• Print delivery (dispatch paper)
• Inventory status
• Stock take lists
• Receivables payables
• Stock replenishment vs production demand


• Prevent unauthorized manipulation of goods
• Stock monitor (accessible via telephone, tablet or notebook)
• Stock value
• The ease and speed of management
• Notifier - You will never run out of goods (the software will notify you when any item of the inventory is reduced to a minimum)
• Increase your revenue up to 50% with right controlling


• Records of raw materials in the production
• Stock control of semi products
• Records of planned production


• Faster and easier procurement planning
• Safer and better production
• Secured production with on time ordering
• Accurate resource planing according to production needs

Chain Management

• Management of distributed networks
• Online monitoring of the chain activities from central office
• Planning and gathering orders
• Marketing actions support and special offers
• Online consolidated financial and administrative reporting
• Centralized wages and personnel management
• Detailed information about any restaurant from the chain
• Comparative analysis of financial performance
• Mutual settlement and warehouse
• Centralized procurements of products
• Comparative analysis of procurements and sales
• Single nomenclature, menu and recipes

Restaurant Supply Chain/s

Powerful Features

• Restaurant Food Safety Tools
• Allergens and Nutritional Information
• Perpetual Inventory Management
• Task Completion
• Sales Forecasts
• Centralized Order Guides
• Recipe Management
• Menu Engineering
• Suggested Order
Hotel Supply Chains | Master

Vendors Management

Elevate your cost control strategies and partner with vendors according to the following features:

• Vendor Administration
• Vendor Scorecard (delivery on time, goods quality , quantity)
• Control Suppliers
• Contract Audits
• Simplify Bid Analysis
• Electronic Integration with Vendors
• Normalize Units of Measure
• Simple to Configure

Powerful Features

• Suggested Ordering
• Inventory Scheduling
• Centralized Order Guides
• Mobile Computing
• Multiple Storage Locations
Management Software | Master

Inventory & Production Planning

Better planning and control of production protects your brand.

• Centralized inventory Rules
• Suggested Ordering
• Improved Accuracy
• On Demand Based Inventory Stock
• Adjustment Tracking


• Standardize food preparation and production instructions and make CONSISTENT FOOD QUALITY
• Accurate planning prevents loses
• Error preventing and keeping efficiency at a high level
• Waste controlling, right way to lower costs

Menu engineering & Food cost management


• Plan and engineer more profitable menus
• Manage and update recipe cards in a single step
• Nutrition calculator and allergen tracking
• Maintain optimal inventory levels to reduce waste
• A high standard product is the key feature for a happy guest
• Food cost control and loss prevention
• Automatic alert will always keep you up to date

Powerful Features

• Centralized Recipe Management
• Recipe Modeling
• Menu Engineering
• LTO (Long Term Operations) Management
• Nutritional Calculator
• Allergen Data
• Compliance with Menu Labeling Laws
• Suggested Order
• Theoretical Food Cost
• Sales and Cash Reconciliation
• Perpetual Inventory Management
Food cost management | Master


Reward customer loyalty & grow business with a Loyalty program that is powerful, flexible and easy to assign.

With robust features and brand loyalty, Master loyalty

• Relationship with customer is easiest to grow
• Increase your sales with rewards
• Monitoring and tracking Loyalty habits
• Multiple companies with single Loyalty system
• Membership level management
• Rewards management
• Loyalty plan management
• Loyalty notifications
• Newsletter and birthday notifications


• Retain existing customers
• Gain new customers
• Win-back customers
• Increase Customer Lifetime Value
• Best customer marketing
• Adjust pricing levels
• Reduce promotional and advertising costs
Customer loyalty | Master

Profit and Loss Reporting

Profitability is an important element that helps a business gain market share, giving corporate managers the means to innovate and produce better goods.

As an entrepreneur, you should strategically manage your profit and loss (P&L). Positive P&L is a good foundation for a stable economic future for your company and yourself.

Powerful Enterprise Report & Analysis

View in real-time, system-wide information necessary to improve operating procedures, leverage buying scale, increase menu profitability, reduce food cost variances, control overtime scheduling, and drive promotions. Identify and take advantage of trends, for stronger business performance.

Powerful Features

Food & Beverage (F&B) Reports

• Actual vs. Theoretical food cost analysis
• Inventory Value and Efficiencies
• Menu Mix
• P&L
• Purchase by GL
• Sales Transactions
• Recipe Margins
• Labor Productivity
• Labor P&L
• Plus dozens of additional canned reports


• Track Real Time data and react in due time to prevent loses
• Track real time data from anyplace and anywhere on every device
• Real time monitoring KPI
• Easy and lower cost administration

Hotel Reports | Master

Forecasting & Planning

Greater control, planning and accuracy saves money on your way


• Plan and achieve goals and targets while increasing your profit

Powerful Features

• Forecast sales, guests and checks
• Predict labor, inventory and production needs
• Production Accuracy
• Intelligent Staff Choice
Forecasting and Planning | Master

Team Management & Scheduling

Enforce best labor practices in every location Easier to use, in multiple languages Better planning means happier guests at the lowest labor cost Smarter reporting means improvements based on facts, not hunches Tighter integration means fewer mistakes, less wasted time
Labor Law Compliance Intuitive interface Right Staffing Performance Management Enterprise View
Staffing Templates Multi-Language Menu Mix Scheduling Overtime Alerts
Shift Management Employee Sharing
Security Scheduling Adjustments


• Mobile shift management
• Enforce best practices and labor law compliance
• Easy to learn and use, in multiple languages
Team Management | Master

Key features for International use

Expert Implementation and Support
Integrated Language Studio
Multi-currency Support
Date and Number Formats
Localized Labor Laws
Statutory Reporting
Multi-language Help Desk
Customer Service Portal


• Supports global brands
• Multi-language support
• All date and number formats
• Multi-currency